Shipping and returns

DELIVERY POLICY

DELIVERY
This page containg the Terms and Conditions fot he purchase o any items on our website. Placing an order means accepting these Therms and Conditions.
The prices of all Items include VAT and other applicable taxes but they do not include transportation costs .
The applicable charges for transportation, handling and their corresponding VAT and other applicable taxes will be shown in the Online Store during the order processing.
We ship via courier delivery
Once your entire order has been dispatched, we will e-mail you within 48 hours, providing all shipping confirmation
After receiving your order an e-mail confirmation will be sent within 48 hours, providing all shipping information.
Our estimated delivery time is:
  •       Spain – 2-4 working days
  •       Europe – 5-7 working days
  •       Oversees – 15 working days
Prices for shipping
  • Spain: 8 euros
  • Europe: 15 euros
  • International shipping: 22 euros.
We will make the delivery at the time set when placing the order (and updated in the order confirmation email). However, we cannot guarantee an exact delivery date neither when placing the order nor in the order confirmation email. The average delivery term for mainland Spain is between 2 and 4 working days from the day on which we accept the order, but we cannot set a fixed delivery date.
The average delivery term on an international scale is 15 working days.

RETURNS POLICY

You may return any item purchased online within 15 days of delivery date.

Please, send us an e-mail to hola@cucharadabcn.com explaining the reason for the return.

Product returns will only be accepted in perfect condition and with original packaging intact.

The return delivery costs will be paid by the client, except if the product is defective.

 

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